Privacy policy

About Circular Energy Storage

Circular Energy Storage Research and Consulting is sub organisation to Creation Inn Ltd, registered on 46 Farrer Road, London, N8 8LB, United Kingdom. Throughout our documents we refer to Circular Energy Storage Research and Consulting as CES, Circular Energy Storage or as Circular Energy Storage Research and Consulting.

Through our online service CES Online we provide data and analysis of the global end-of-life market for batteries. Through this sevice we collect and store information of registered users who have subscribed to our services. Through cookies we are also tracking vists from both subscribers and on-subscribers in order to create a good user experience.

Information we collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history.

We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications) of users that have signed up to our service as well as comments or other feedback any user have submitted through our chat function.

For users that have payed for a subscription directly online using this site we also store payment details (including credit card information).

How we collect information

We collect personal information you give us through our forms, such as your name, address and email address. Your personal information will be used only for verifying validity of subscription and for communication between CES and you.

Why we collect personal information

We collect such Non-personal and Personal Information for the following purposes:

To verify subscription status of our users
To provide our users with ongoing customer assistance and technical support;
To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal Information, which we may use to provide and improve our respective services;
To comply with any applicable laws and regulations

How we store information

CES Online and the information about Circular Energy Storage is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we use cookies

A cookie is a small file of letters and numbers downloaded on to your computer when you access certain websites. In general, cookies allow a website to recognise a user’s computer. We use these cookies and other similar technologies for a number of purposes, including:

Keeping you signed in
Keeping your preferences
To provide you with the service you chose to receive from us
Understanding how you use our website
To monitor and analyze the performance, operation, and effectiveness in order to improve the Wix Platform
To understand and improve the impact of our marketing campaigns
For security needs and fraud-protection purposes and in order to identify and prevent cyber-attacks

To find out more about cookies, including how to see what cookies have been set and understand how to manage, delete and block them, visit www.aboutcookies.org or www.allaboutcookies.org.

Alternately, it is also possible to stop your browser from accepting cookies altogether by changing your browser’s cookie settings. You can usually find these settings in the “options” or “preferences” menu of your browser.

Please note that deleting our cookies, disabling future cookies or tracking technologies may prevent you from accessing certain areas or features of our Services, or may otherwise adversely affect your user experience.

The following links may be helpful, or you can use the “Help” option in your browser.

To opt out from and prevent your data from being used by Google Analytics across all websites, check out the following instructions: https://tools.google.com/dlpage/gaoptout.

How we communicate

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our user Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email.

Changes to our privacy policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Removal of personal information

If you don’t want us to process your data anymore, please contact us at info@circularenergystorage.com or send us mail to: [your physical mailing address].